Hulu

How To Contact Hulu Customer Service?

Have you just started watching content on Hulu and are encountering issues? You are not alone. Many users regularly need assistance with their accounts, plans, or streaming. Luckily, you can connect with Hulu customer service in quite many ways.

Either use the Hulu customer service telephone number or the chat support. You can also use Hulu customer service email to troubleshoot any issues. All the methods are user-friendly, allowing users to connect with the support team in minutes.

We will give you a comprehensive breakdown of the different ways to contact Hulu customer support.

Use the Hulu Customer Service Number to Talk to a Real Person

There are two options when it comes to contacting Hulu by phone. You can either dial 1-888-6631-4858, (310) 496-0582 or 1-888-265-6650. If you are wondering about Hulu customer service phone number hours, note that the service is open 24/7.

Another option is to request a call from a support rep.

  1. Navigate to help.hulu.com/.
  2. Here, input your login data.
  3. Now, access the phone contact page of Hulu.
  4. To get to this page, go to the bottom of your Hulu account.
  5. Here, you will find the ‘Get in touch’ button.
  6. Tap it and go to the ‘Phone’ tab.
  7. Here, use the dropdown menus to choose the exact problem you are facing.
  8. Keep choosing the suitable options from the various dropdown menus.
  9. You can find help with the following topics in the menus.
  • Using Hulu
  • Managing Hulu subscriptions and payments
  • Configuring Hulu
  • Using the Hulu website or app
  • Video playback
  • Availability of content

    10. Finally, when you have chosen the right option from the various menus, give a              short but clear explanation of your concern.

     11. Ensure to explain your problem to the support rep within 255 characters.

     12. Now, tap the ‘Submit’ button.

     13. You will be redirected to a new screen. This will have a phone number.

     14. You will find the following two numbers: 1-888-265-6650 and 1-888-631-4858.

     15. Besides these numbers, there will be the expected wait time.

     16. If you don’t prefer to endure the wait time, input your phone number and click             the ‘Submit’ button.

Contact the Hulu Customer Service Chat

Do you want to talk to the support team to chat without making a phone call? This is also possible through the website of the streaming service. The process for carrying out live chat with a Hulu support agent is as follows.

  1. On your smartphone or desktop computer, go to help.hulu.com.
  2. Here, you will find various topics, questions, and answers to them.
  3. Scroll down on this page till you see the ‘I still need help’ button.
  4. Tap on it, and you will find various options to seek customer service.
  5. You can either chat with the HuluBot or start the live chat.
  6. If you tap the ‘HuluBot’ option, the automated services will only answer basic queries.
  7. So, if you want to talk to someone at Hulu through live chat, tap the ‘Chat’ option.
  8. Put your messages on the chat box and tap the ‘Start Chat’ button.
  9. The description of your query should not exceed 255 characters.
  10. You must expand on the exact issue you are facing.
  11. When the ‘Chat Now’ button is clicked, it will transfer your query to the support agent at Hulu.
  12. In the chat window that pops up, a live agent will help resolve your issue.

How to Send an Email to Hulu?

Hulu has different emails that take care of the varying concerns of people. You can send a message to a Hulu customer service email address that is relevant to your concern.

  1. If you have queries regarding adding your content to the streaming service, create a message and send it to content@hulu.com.
  2. All privacy issues should be sent to privacy@hulu.com.
  3. For press and media-related concerns, message media@hulu.com.
  4. For legal issues of any sort, connect with Hulu at legal@hulu.com
  5. For copyright infringement claims, email dmc@hulu.com.
  6. For queries regarding distributing Hulu content, send an email to distribution@hulu.com.

While typing out your concern, ensure to be as clear as possible. Also, attach a relevant document that further explains your query.

Seek Hulu Customer Support on Twitter

The best way to connect with Hulu support is through the official support account of the service on Twitter. Find them with the handle @hulu_support on this platform. Here, the service is available from 6:00 am to 9:00 pm PT. The account has over 86k followers and 855000 posts.

By looking at the Twitter page of Hulu support, you can tell how actively the service is engaged in answering the queries of its users.

Use the Hulu Help Center to Get Support

The Hulu Help Center is a repository of valuable resources. These resources can be used by subscribers to learn more about the service and resolve common issues. You can access this page using these points.

  1. Navigate to hulu.com.
  2. Once there, sign into your account.
  3. Hover the mouse over your icon at the top-right.
  4. On the dropdown, tap ‘Help Center.’
  5. The Help Center window will open.
  6. Here, scroll down till you find the ‘Contact Us’ button.
  7. Tap the ‘Get in Touch’ button below ‘Contact Us.’
  8. On the next page, you will see answers to a variety of questions.
  9. By looking at them, you will be convinced that you won’t need to call anyone to seek assistance.
  10. The major themes that this page covers include the following:
  • Getting started with Hulu
  • Payments and subscriptions
  • Device setup and login
  • App features and settings
  • Video playback
  • TV, channels, and movies

    11. Tap on any topic, and you will get more subtopics related to it below.

    12. However, if you don’t find the needed answer, seek help over the phone or through chat.

To do so, just tap the ‘I still need help’ button.

Frequently Asked Questions

How to contact Hulu to end my subscription?

To connect with Hulu to end your plan, dial their Hulu customer service phone number. It is 1-888-712-4221. Use this number only if you face any problems in ending your Hulu plan.

Whom do I call when Hulu is not working?

You can call a customer care rep at Hulu using chat support. Go to help.hulu.com, scroll down, and tap ‘I still need more help.’ On the next page, use the chat feature to share your concerns. Besides, use the support page on Twitter to get assistance.

Does Hulu have a voice command?

Hulu offers accessibility features like the voice command. You can use your voice to navigate the Hulu website and app. To learn more about accessibility features, visit help.hulu.com.

Will Hulu refund me?

Hulu only offers refunds on some specific conditions. These circumstances are at the sole discretion of the streaming service. If you do get a refund, find it in the ‘Billing history’ tab on your account page. You will need to wait for at least three to five days to get a refund. 

Concluding Words

There are several effective methods to seek assistance for any Hulu issue. You just need to use the instructions we have provided to contact the support team. If you face any issues or have doubts, leave them in the comments for us.

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